What is left to compete on?
Every week another AI and automation services firm appears. Most describe themselves in almost identical terms. That raises a question worth asking out loud: once…
AI projects in small firms fail on misunderstood...
Most AI projects in smaller businesses do not fail on the technology.
They stall for a simpler reason. The process being automated was never fully understood in the…
Where does your business really stand on ISO 9001?
cordialadvisory.co.uk/journal/iso-9001-readiness-check
I have spent most of my career on the operational side of small and mid-sized UK manufacturers. Machine shops,…
Frank is a dedicated non-executive who not only works tirelessly for the benefit of his companies, but also works hard to ensure appropriate levels of …
I had the pleasure of working with Dave and watched him deliver a TED-style talk for Cornwall Council on Continuous Improvement, Customer Experience, and …
“Alec’s coaching has been outstanding. My recent promotion came about thanks to our collaboration. I’ve been able to discuss important leadership and …
‘I can adapt my behaviour to best respond to the other party and reduce likelihood of conflict and stress’